🛡 Safe Gaming

fb997 Responsible Gaming —
Your safety is our priority

fb997 believes that entertainment should be enjoyable, safe, and within limits. By using our responsible gaming tools, you can always stay in control.

Our Commitment

Why is responsible gaming important?

Online gaming is fundamentally a form of entertainment. At fb997, we want you to enjoy it — but with awareness. Responsible gaming means keeping control over your budget, time, and emotions.

Gambling carries financial risk. That is why we provide you with practical tools and information to help you have a healthy and enjoyable experience. Keep reading to learn more about fb997's responsible gaming policy.

Our support team is available 24/7 in Bengali via live chat. If you feel that gaming is having a negative impact on your life, contact us right away.

21+

Age Restriction

fb997 is for users aged 21 and above only. Registration and access by minors is strictly prohibited. We enforce the age verification process rigorously.

Protection Tools

fb997's Protection Tools

We offer you multiple effective tools so you can stay in control of your own gaming.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A 24-hour cooling-off period applies when increasing a limit.

Budget Control

Time Limits and Time-Out

Set a maximum duration for each gaming session. When the time is up, the system will automatically prompt you to take a break. Healthy breaks support a healthy mind.

Time Management

Self-Exclusion

If you feel gaming is getting out of control, you can close your account for a set period or permanently. This step is immediate and effective.

Account Protection

Reality Check Reminders

At regular intervals, the system will send you an alert — showing a brief summary of how long you have been playing and how much money has been transacted.

Awareness

Age Verification

Age verification is mandatory when registering at fb997. Only users aged 21 and above can open an account. We are always vigilant in protecting minors.

21+ Verified

24/7 Bengali Support

For any concerns about gaming, our Bengali-speaking support team is by your side around the clock. Reach out via live chat and get help without hesitation.

24/7 Support

Warning Signs

Signs of Problem Gambling

If the following signs appear, it means gaming is turning into a problem. Taking action quickly is important.

  • Feeling an urge to place more bets to recover lost money
  • Spending more money than your budget and moving toward debt
  • Hiding your gambling habits from family or friends
  • Neglecting work, studies, or daily responsibilities to keep playing
  • Repeatedly failing to stop playing despite trying
  • Turning to gaming to reduce anxiety, restlessness, or depression

Self-Exclusion Details

Keep Yourself Protected

Temporary Break (Time-Out)

If you need a break for a few days, set a time-out from 24 hours up to 30 days. During this time you will not be able to access your account. Once the break ends, you will need to actively reactivate it.

Long-Term Self-Exclusion

For a longer break, choose a self-exclusion of 3 months, 6 months, or 1 year. During this time:

  • Account access will be completely blocked
  • No promotional messages will be sent
  • Reactivation before the end of the period will not be possible

Permanent Account Closure

If you want to stop playing permanently, email [email protected] or let us know via live chat. Our team will permanently deactivate your account within 24 hours.

Healthy Habits

10 Tips for Responsible Gaming

Following these simple rules will keep gaming enjoyable at all times.

01

Set a Budget

Decide how much money you will spend before you start playing. Only bet money whose loss will not affect your daily life.

02

Set a Time Limit

Fix a time limit before each session. Use a timer and stop yourself when it goes off — whether you are winning or losing.

03

See It as Entertainment

Gambling is not a source of income; it is entertainment. Keeping this mindset will reduce disappointment when you lose.

04

Do Not Chase Lost Money

Placing more bets to recover lost money is the biggest mistake. If you lose, accept the loss and take a break.

05

Do Not Play Based on Emotion

Playing when you are upset, angry, or anxious gets in the way of making good decisions. Stay calm mentally.

06

Take Regular Breaks

Avoid long sessions. Get up at least once every hour, drink some water, step outside — a fresh mind makes sound decisions.

07

Avoid Alcohol

Drinking reduces your judgment. Play with a clear head — good decisions make the experience more enjoyable.

08

Let Your Family Know

Having someone in the family aware keeps you more accountable. Let a trusted person know about your gaming habits.

09

Remember the Minimum Deposit

The minimum deposit at fb997 is ৳200. Start with a small amount, understand the game, then make your decision.

Assess Yourself

How healthy are your gaming habits?

Answer the questions below yourself. If more than two answers are "yes", consider seeking help.

Test Yourself

  • Do you spend more than your set budget?
  • Do you find it hard to stop playing?
  • Does anger or depression after a loss push you to play more?
  • Is gaming causing problems with your family or work?
  • Are you relying on gaming to cope with financial pressure?

If these questions create concern in your mind, talk to our support team via live chat or email [email protected].

Get Help

Reach Out Today

Live Chat Support

Talk to our expert team 24/7 in Bengali via live chat. We are ready to help with any issues related to responsible gaming.

Email Support

For self-exclusion, account closure, or any concerns, email: [email protected]

Common Questions

Responsible Gaming FAQ

Go to Account Settings and set your deposit limit under the "Responsible Gaming" section. You can choose a daily, weekly, or monthly limit. Once set, the limit takes effect immediately. Lowering a limit is instant, but increasing it requires a 24-hour waiting period.

Yes. You can withdraw any balance remaining in your account before activating self-exclusion. The minimum withdrawal amount is ৳1,000. Withdrawals typically take between 30 minutes and 3 hours to process.

A time-out is a short-term break — from 24 hours up to 30 days. Once the break ends, your account may be reactivated automatically. Self-exclusion is long-term — 3 months, 6 months, 1 year, or permanently closing your account. During this period, reactivation before the end of the term is not possible.

No. fb997 is strictly for users aged 21 and above only. Age verification is mandatory at registration. If you believe a minor is using an account, please contact us immediately via live chat or email.

If you are spending beyond your budget, placing more bets to recover lost money, hiding your gambling from family, or unable to stop playing — these are warning signs. Check the "Test Yourself" section on this page and contact us.

The minimum deposit at fb997 is ৳200 (for each method) and the minimum withdrawal is ৳1,000. Withdrawals are usually completed within 30 minutes to 3 hours. Payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

Enjoy fb997 Games Safely

Play responsibly and enjoy entertainment on our trusted platform. We are always here to help with anything you need.